Creating acceptance through the right tone of voice
Linking mindset and environment to your tone of voice to create acceptance.
What is your experience? Check our observations and let us know!
Tag Covid-19
Rail transit – how to deal with the challenges of the pandemic
As our social distancing restrictions loosen, it is not only the challenge to ensure that rail services can again support moving the millions it needs to on a daily basis, but also an opportunity to improve the passenger experience.
Cultural institutions – how to deal with the challenges of the pandemic
Covid-19 makes it even more important to think about an integrated museum experience, and to embrace the immediate challenge of social distancing as an opportunity to change things for the better.
Airports – how to deal with the challenges of the pandemic
As one of the more controlled environments in our society, airports are critical to address in the new ‘Six feet society’. Instead of striving for a return to normal, we have a chance to reimagine the future.